From: Harry S
Sent: Tuesday, January 24, 2012 7:33 PM
To: Derek Shaw
Subject: Re: Merry Christmas from RMCN Credit Services, Inc.
I hope this note finds you well. I have been saving this email since Christmas. I apologize for the long delay in writing since completing our business last February.
I want to take this opportunity to thank you again for all you and RNCM did for me last year, when I was faced with the critical deadline of clearing my credit so I could purchase a home.
You and your team went way above and beyond what I expected. In three months, half again your estimated time, you were able to guide me through the process with bert little stress on my end. I am forever grateful to you and your company.
There is one small favor that I ask today: Please copy my email and forward it to your leadership team, as an example of the fine job you and all who participated did.
Best Regards. And sincere thanks,