From: Nicole Sassone
Sent: Thursday, October 05, 2006 11:32 PM
To: d.parker@rmcninc.com
Subject: Special Thanks!!!
Dear Mr Parker,
It wasn’t too long ago that I made the decision to finally do something about my future. I kept hearing about RMCN on my local radio station and decided to do some research. I tossed the thought around about contacting your company for a couple of months. What there was that you could do for someone like me? My curiousity finally got the best of me and along came the day that I finally said, “Lets call them!”
With a lot of skeptism in mind, I finally picked up the phone. As I was listening to the phone ring, I still had thoughts in my head about whether RMCN could really do what they said. I heard a woman pick up the other end, with a southern accent and a very positive vibe, she asked me how can I help you. Thats all it took.
Deanna took the time to answer all my questions. When I didnt understand what she was saying, she explained it again. After being on the phone with her for about 20 minites, I told her, “let’s do this!” Since that day, Deanna is still taking the time to explain every situation to me. If she doesn’t have the answer off the top of her head, she is quick to find out. She makes me feel that any time I call, Im her most important client. Knowing how busy she can get, she nevers stops to assist me through any ordeal.
I understand that there is more things happening behind the scenes than any one person can realize. The hard work that all your employees put forth to make simple people like me rebuild our lives. Without all the teamwork that has been displayed through Deanna’s positive attitude, I dont feel I would have had the faith to go through with signing paperwork. Now realizing it would have been my mistake!
I want to say thank you for having people like Deanna working hard for your company. She has the heart and the drive to help people reestablish their lives. Though I have never dealt with anyone else within RMCN, I firmly believe that every person works just as hard to accomplish the goals that your company has set forth. I feel it every time they answer the phones and I hear it every time I talk to Deanna.
Thank you to all your hard workers, especially Deanna Power! You all gave me my foundation that will finally help build a stable future for my family! I will forever be greatful for the dedication that Deanna and your company provided me. Remember my motto: KEEP THE SMILES ON AND THE POSITIVE ENERGY STRONG!! You guys are GREAT!!
Sincerely,
Nicole Kulp
A VERY SATISFIED AND GREATFUL CUSTOMER
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