From: Patricia Q
Sent: Thursday, November 25, 2010 10:49 AM
To: Eric Gomez
Cc: Carl Bennett
Subject: Pat & Isiah Q

Just want to let you know how EXCITED and pleased we are with Carl Bennett and the amazing work he has done for us through RMCN. For the first time in years, there is light at the end of the tunnel. We know we are on the right track and have the right team working on our behalf. You guys are worth every penny as we would NEVER have been able to get all those deletions. When we saw that, we were stunned. We are telling everyone who will listen that this investment is so worth it. Carl has educated us on things we never knew and we now have the tools to never get in this situation again. He is not only knowledgeable and professional but a genuinely caring person who treats us with the utmost respect and always keeps us in the loop of what is happening with our file. Keep up the amazing work. It is truly changing lives.

Pat and Isiah Q

Saginaw, MI