Sent: Thursday, July 31, 2008 3:10 PM
To: Jennifer Bedford
Subject: Re: Your file

Thanks so much for your patience and dedication to your job. I’m very fortunate to have you taking care of my needs. After having you call me and check up I feel that this was really worth the money I put into this to have my credit restored. Please forward my gratitude to your supervisor and they can call me anytime to verify my satisfaction. I will definitely promote RMCN after talking with you!

Keep up the good work always…even on a bad day!